Plan My Umrah

Madinah · Central area near Al-Masjid an-Nabawi

Pullman Zamzam Madina

An Accor-operated Pullman hotel on Amr Bin Al Gmoh Street, about 100 m from the Prophet's Mosque, with a shuttle toward the Ladies' Gate.

Shuttle serviceFacts checked October 20, 2026

About 100 m from the Prophet’s Mosque (per Accor)

Madinah

See the official hotel gallery for Pullman Zamzam Madina (opens in a new tab)

About the hotel

Pullman Zamzam Madina is an Accor-operated hotel on Amr Bin Al Gmoh Street, which the official site places about 100 m from Al-Masjid an-Nabawi and around 300 m from Al-Baqi. Accor also describes a dedicated hotel shuttle toward the mosque's Ladies' Gate.

The hotel has about 835 rooms and suites, ranging from Classic and Superior rooms to Junior, Executive and Royal suites, with wheelchair-accessible rooms available. Five dining venues are listed, including the top-floor Al Mandara buffet restaurant, along with a gym, spa and prayer areas.

Getting to the mosque

The official site places the hotel about 100 m from the Prophet's Mosque, a few minutes' walk, and about 300 m from Al-Baqi Cemetery. Accor places it next to Masjid an-Nabawi near the Al Salam Gate side, about 100 m away.

Accor describes a dedicated hotel shuttle bus toward the Ladies' Gate of the Prophet's Mosque; the facilities page also lists a shuttle bus.

Walking times vary with crowds, gates and prayer times, especially in Ramadan.

Room types

  • Classic Room

  • Superior Room

  • Superior Accessible Room

  • Deluxe Room

  • Junior Suite

  • Deluxe Suite

  • Executive Suite

  • Royal Suite

Names as listed by the hotel. Which rooms are available, and at what price, depends on your dates.

Dining and services

Accor lists The Horizon (rooftop), Al Mandara, Acacia and the Atrium Lobby Café. Breakfast inclusion depends on the rate in your quote.

  • Five restaurants and cafes (Azalia, Acacia, Al Mandara, Horizon, Atrium Lobby Cafe)
  • Fitness center
  • Spa
  • Prayer areas
  • Complimentary Wi-Fi
  • Valet and paid indoor parking
  • Shuttle bus
  • Non-smoking property

Who it suits

  • Families
  • Travelers wanting proximity to Masjid an-Nabawi
  • Women traveling in groups
  • Guests with limited mobility
Families
The official site describes accommodation for families; the Deluxe Suite is presented as suitable for families.
Mobility and accessibility
Wheelchair-accessible rooms are listed; the dedicated shuttle toward the Ladies' Gate may help guests with limited mobility.

Confirm with the hotel

We could not confirm these from official sources, or the sources disagree. We check them for your dates before you book.

  • Confirm with hotel: shuttle schedule and whether it runs year-round.
  • Confirm with hotel: room count (834 vs 835) and street number (Accor lists 2944 Amr bin AlJmoh Street).
  • Confirm with hotel: check-in and check-out times (from an older Accor page).
  • Confirm with hotel: number and specification of accessible rooms.
  • Confirm with hotel: star classification (official site says 5-star; an Accor page shows '1 star', likely an error).

Journeys with this hotel

  • Gates and minarets of Masjid al-Haram lit at night beneath the illuminated Makkah Clock TowerPhoto: Richard Mortel from Riyadh, Saudi Arabia, CC BY 2.0, via Wikimedia Commons
    Sample itineraryPremium

    Sample itinerary · Makkah first · flights from your city

    Classic Makkah & Madinah: 9-Night Inspiration

    Dates
    Your dates · planned around you
    Duration
    9 nights · 5 Makkah · 4 Madinah
    Hotels
    Makkah: Pullman ZamZam Makkah or similarMadinah: Pullman Zamzam Madina or similar
    Travel style
    Private · Flights can be quoted

    Inspiration, not a fixed offerRequest your personalized price

  • A Haramain High Speed Railway train travelling through open countrysidePhoto: Saudi Press Agency (SPA), CC BY-SA 4.0, via Wikimedia Commons
    Sample itineraryPremium

    Sample itinerary · Land only

    Land-Only Umrah: 7-Night Inspiration

    Dates
    Your dates · planned around you
    Duration
    7 nights · 4 Makkah · 3 Madinah
    Hotels
    Makkah: Swissôtel Al Maqam Makkah or similarMadinah: Pullman Zamzam Madina or similar
    Travel style
    Private · Land only

    Inspiration, not a fixed offerRequest your personalized price

  • The Makkah Clock Tower and Abraj Al Bait towers seen from the Marwa side of Masjid al-HaramPhoto: King Eliot, CC BY-SA 4.0, via Wikimedia Commons
    Sample itineraryEconomy

    Sample itinerary · Land only

    Essential Umrah: 7-Night Inspiration

    Dates
    Your dates · planned around you
    Duration
    7 nights · 4 Makkah · 3 Madinah
    Hotels
    Makkah: voco Makkah or similarMadinah: Pullman Zamzam Madina or similar
    Travel style
    Private · Land only

    Inspiration, not a fixed offerRequest your personalized price

  • Open shade umbrellas over the marble courtyard of Masjid an-Nabawi in early morning lightPhoto: King Eliot, CC BY-SA 4.0, via Wikimedia Commons
    Sample itineraryPremium

    Sample itinerary · Makkah first · flights from your city

    A Family Journey: 9-Night Inspiration

    Dates
    Your dates · planned around you
    Duration
    9 nights · 5 Makkah · 4 Madinah
    Hotels
    Makkah: Hilton Suites Jabal Omar Makkah or similarMadinah: Pullman Zamzam Madina or similar
    Travel style
    Family · Flights can be quoted

    Inspiration, not a fixed offerRequest your personalized price

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