Makkah · Abraj Al Bait complex, King Abdulaziz Endowment

Pullman ZamZam Makkah

An Accor-operated Pullman hotel in the Abraj Al Bait complex with direct access to the Haram area and shopping arcade.

Facts checked October 20, 2026

In the Abraj Al Bait (Clock Tower) complex

About the hotel

Pullman ZamZam Makkah is part of the Abraj Al Bait complex within the King Abdulaziz Endowment. Accor describes immediate access to Masjid al-Haram and a direct link to the complex's shopping arcade.

The hotel has more than 1,300 rooms and suites, including Classic and Deluxe rooms with city, patio or partial Kaaba views, plus accessible rooms. Accor notes ongoing renovation of rooms, public areas and dining venues.

Getting to the mosque

Accor places the hotel within the Abraj Al Bait complex (King Abdulaziz Endowment), with immediate access to Masjid al-Haram and a direct connection to the shopping arcade.

No shuttle information found; the hotel is within the Abraj Al Bait complex next to the Haram.

Walking times vary with crowds, gates and prayer times, especially in Ramadan.

Room types

  • Classic Room

  • Deluxe Room

  • Deluxe Accessible Room

  • Classic Junior Suite

  • Deluxe Junior Suite

  • Classic Executive Suite

  • Deluxe Executive Suite

  • Deluxe Presidential Suite

Names as listed by the hotel. Which rooms are available, and at what price, depends on your dates.

Dining and services

Accor lists Al Yasmine, Al Zahra, Al Amber and the Tea Garden. Breakfast inclusion depends on the rate in your quote.

  • Fitness centre
  • Prayer room
  • Concierge
  • Valet or off-site parking
  • Direct access to shopping arcade
  • Restaurant and room service

Who it suits

  • Travelers wanting proximity to the Haram
  • Groups
Families
Not confirmed from official sources.
Mobility and accessibility
Accor lists accessible room options; details not confirmed.

Confirm with the hotel

We could not confirm these from official sources, or the sources disagree. We check them for your dates before you book.

  • Confirm with hotel: renovation status of rooms allocated to groups.
  • Confirm with hotel: family room or connecting room availability.
  • Confirm with hotel: accessible room specifications.
  • Confirm with hotel: star classification (Accor shows 4 stars in one listing; it also appears in Accor's 5-star Makkah list).
  • Confirm with hotel: Accor lists a shuttle amenity without details.

Journeys with this hotel

  • Gates and minarets of Masjid al-Haram lit at night beneath the illuminated Makkah Clock TowerPhoto: Richard Mortel from Riyadh, Saudi Arabia, CC BY 2.0, via Wikimedia Commons
    Sample itineraryPremium

    Sample itinerary · Makkah first · flights from your city

    Classic Makkah & Madinah: 9-Night Inspiration

    Dates
    Your dates · planned around you
    Duration
    9 nights · 5 Makkah · 4 Madinah
    Hotels
    Makkah: Pullman ZamZam Makkah or similarMadinah: Pullman Zamzam Madina or similar
    Travel style
    Private · Flights can be quoted

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